Refund policy

Exchanges

Ready-to-ship pieces can be exchanged for another size or design within 7 days of delivery, as long as they are unworn, unwashed, with tags intact and in the original packaging. To request an exchange, WhatsApp or email us with your order number.

Custom and made-to-order pieces

Pieces stitched to order (any size other than the ready-to-ship size, and all Custom Size orders) are made specially for you and cannot be returned or exchanged.

Damaged, defective or wrong items

If you receive a damaged, defective or wrong item, contact us within 48 hours of delivery with photos and an unboxing video. We will replace it, or refund you if a replacement is not possible.

Refunds

Approved refunds are made to the original payment method within 5–7 working days. For Cash on Delivery orders, refunds are made to a bank account or UPI ID you share with us.

Cancellations

Ready-to-ship orders can be cancelled any time before dispatch. Made-to-order and Custom Size orders can be cancelled within 24 hours of placing the order, before stitching begins.